Terms & Conditions

PRICES - Prices quoted on this site are regularly maintained as up to date as possible, though errors and omissions do occur with such a large product range and we reserve the right to amend or update pricing at any time. Prices are listed in Pounds Sterling (£/GBP) and are subject to carriage and 20% VAT.

EXCHANGE ITEMS - Exchange Items – Products are identified as Exchange Items where we will only supply a part where we have previously received an old core unit back from you that we have verified is in serviceable condition. The old serviceable unit must be received and verified by us before a refurbished replacement item is supplied.

TERMS - Payment with order please. Any credit or debit will be shown on the invoice. We do not hold credits but send refunds with the goods. Any balance due should be settled immediately the goods are received. We reserve the right to charge interest on outstanding accounts, at a rate 3% in excess of current Bank of England base rate. Cheques and bank drafts should be made payable to "Vintage Supplies" and will need to clear before goods are dispatched.

CREDIT CARDS - We accept Visa, Delta, Switch and Mastercard on mail order or telephone orders, subject to conditions.

GUARANTEE - We will replace or refund the full price paid for any parts, provided that they are returned to us immediately. We regret that we cannot extend this to cover rubbers, materials, etc. which have been cut off rolls, unless we have provided the wrong goods to your order, or they are in some way faulty. If you are in doubt, request a sample prior to ordering. We endeavour to comply to the Trade Descriptions Act by providing accurate descriptions of the goods offered for sale. Should you feel that any product is misrepresented, please advise us so that we may amend the description.

LIABILITY - We accept liability only for items which are proved faulty by reason of our negligence. Such liability is limited to the price paid for the item and does not include any consequential loss whatsoever.

ORDERING - The use of original numbers does not indicate supply of original parts. We reserve the right to supply pattern/remanufactured parts as necessary. it is the purchaser's responsibility to ensure and check that parts supplied are suitable for the vehicle and use intended by them, and the supplier gives no warranty express or implied of suitability. If you or your machinist are concerned the part is incorrect, please contact us for further assistance or return the part unused and undamaged for a refund. Once parts supplied have been accepted as suitable and fitted to a vehicle or become damaged in any way then no refund will be given if they are subsequently deemed to be unsuitable.

STOCK AND DELIVERY - We endeavour to prepare and dispatch all orders within three working days but, occasionally, some items will not be ex-stock and will be marked 'to follow' on the invoice and will be dispatched immediately new stock becomes available.

FAULTY OR DAMAGED ITEMS - We must be notified of faulty or damaged items immediately on receipt of goods. If goods have been sent via carrier, please sign "damaged" if apparent. A claim submitted if goods are received and signed for "not checked", "unexamined" or with any other words to the same effect on the Delivery Note, this is not adequate in case of claim.

RIGHT TO CANCEL - (Consumer Protection (Distance Selling) Directive 97/7/EC). The right to cancel allows you time to examine the goods. The cooling off period starts when the contract is concluded and ends 14 days after the day the goods are received. You must advise us of your intent to cancel your order and return the goods within the 14 days. Once you have informed us, you have a further 14 days to return the goods and we will refund you to the extent detailed in our FAQs and Terms and Conditions within 14 days of receiving the goods back. The right to cancel does not apply to materials which have been cut off rolls e.g. chain, or any other item made to order.

When customers exercise the right to cancel they are under a duty to take reasonable care of the goods and to return them to us in the condition they were supplied. It is the responsibility of the customer to cover return postage costs. It is advised that returned items be sent via recorded mail as we cannot be held responsible for lost items.

Order cancellations must be submitted to us in writing – by email or letter.

VAT - All orders supplied in the UK are subject to VAT (currently 20%) on the prices shown.


**U.K. ** - We currently have a minimum postage/packing rate of £4.80 per order. We despatch goods via the most economical method possible with a standard basic carrier charge of £9.00 per parcel for most of the UK. Items requiring extra packaging on wood, in tubes etc. are charged extra. The Highlands, Islands and Northern Ireland are despatched by Parcelforce and subject to extra charges and size restrictions.

OVERSEAS - We are restricted by postal services criteria for some despatches of goods over 1 metre long, depending on country. We despatch goods less than 2kg weight by small packet, larger consignments are sent by Royal Mail Parcelforce or road carrier into Europe. Costs are dependent on weight of order, length of order and country of destination. Please specify whether you require air or sea despatch of packages/parcels. Other means of freight are available subject to negotiation. IF IN DOUBT PLEASE CONTACT US FOR A QUOTATION BEFORE SENDING THE ORDER

LETTER REPLIES - We are happy to enter into correspondence with customers concerning details of parts and those not yet listed but please enclose a S.A.E. where appropriate.

STOCK LEVELS - LEVELS - We endeavour to supply all orders by return but, occasionally, some items will not be ex-stock and will be marked 'to follow' on the invoice and will be dispatched immediately new stock arrives. Postage will only be charged once for each order.


U.K. - All items up to 2kg, and within the allowable size restrictions, are despatched via Royal Mail Tracked 48 with the option to upgrade to Royal Mail Tracked 24 at the checkout. All items above 2kg or outside the size restrictions are despatched via DHL; we reserve the right to charge the additional cost to upgrade to this service where necessary.

  • Royal Mail Tracked 48: £4.75
  • Royal Mail Tracked 24: £6.00
  • DHL Express Domestic: £9.00*
  • DHL Express Domestic - Oversize**: £20.00*

*Remote location exceptions carry a surcharge of £17.50 **Oversize items are defined as over 1.2m

OVERSEAS - We have recently migrated all our international shipping services to DHL. Packages less than 2kg in weight and below £100 in value will be sent via DHL Globalmail, this is a priority mail service. If the weight or value exceeds the Globalmail limit or should you prefer an expedited service we will use DHL Express Economy (a road service where available) or DHL Express Worldwide (the quickest air service).

We estimate shipping rates at the checkout stage however your credit card is only charged at the point of despatch. This allows us the opportunity to use the final dimensions and weight to allocate the correct postage charge as stated in the table below. The alternative option is to request a quotation and one of our team will calculate the rate at the time of order.

BREXIT Update: We are successfully delivering orders all over the world as we always have. We have however been warned of potential short delays in the road service due to congestion at ferry ports so would advise customers to consider the air service for time critical orders for the first few months until things settle and have been advised of a £4.50 surcharge on all Economy Select and Express parcels into the EU from 1st January 2021. The shipping table below has been updated.

The other crucial change is that all EU orders will now be treated as any other international order and we will no longer charge VAT at the point of sale. Our delivery agents, usually DHL, will calculate customs duty and tax charges due when goods cross the border and contact customers to arrange necessary payment. This is a different way of dealing with our customers within the EU but please be assured that we have a lot of experience shipping internationally and provide all necessary information for customs clearance.

Approximate Shipping Charges
Royal Mail Tracked 48Up to 2Kg :£4.75
Royal Mail Tracked 24Up to 2Kg :£6.00
DHL Express Domestic - MainlandUp to 20Kg :£9.00
DHL Express Domestic - OversizeUp to 20Kg :£20.00
GlobalMailUp to 0.5Kg :£8.90Up to 2Kg :£12.60
DHL Express Economy SelectUp to 10Kg :£20.45
DHL Express WorldwideUp to 2Kg :£23.20Up to 5Kg :£28.30Up to 10Kg :£36.60
Countries: France, Germany, Ireland, Belgium, Channel Islands (Guernsey), Channel Islands (Jersey), Luxembourg, Monaco, Netherlands
GlobalMailUp to 0.5Kg :£9.50Up to 2Kg :£13.90
DHL Express Economy SelectUp to 10Kg :£25.25
DHL Express WorldwideUp to 2Kg :£26.50Up to 5Kg :£33.75Up to 10Kg :£45.40
Countries: Italy, Albania, Andorra, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Greenland, Gibraltar, Greece, Hungary, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City
GlobalMailUp to 0.5Kg :£14.50
DHL Express WorldwideUp to 2Kg :£22.50Up to 5Kg :£29.00Up to 10Kg :£39.00
GlobalMailUp to 0.5Kg :£13.60Up to 2Kg :£25.00
DHL Express WorldwideUp to 2Kg :£28.50Up to 5Kg :£35.00Up to 10Kg :£46.00
GlobalMailUp to 0.5Kg :£12.70Up to 2Kg :£24.70
DHL Express WorldwideUp to 2Kg :£29.95Up to 5Kg :£37.95Up to 10Kg :£52.15
GlobalMailUp to 0.5Kg :£12.70Up to 2Kg :£24.70
DHL Express WorldwideUp to 2Kg :£36.45Up to 5Kg :£48.50Up to 10Kg :£68.55