BREXIT - We are still delivering everywhere!
As of 1st January 2021 the UK is no longer part of the European Union but we are successfully delivering parcels every day to customers all over the world as we always have. We have worked hard to ensure that we have a robust supply chain in place to enable us to continue supplying our customers with minimal disruption however there are inevitable essential changes for those within the EU:
Our Express and Economy Select shipping charges have been increased to reflect the £4.50 Brexit surcharge imposed by our carriers related to the additional customs administration. Globalmail prices for small, lower value items remain unchanged. Please see the shipping page for details.
We will not charge VAT on any orders shipping internationally. Our delivery agents will calculate customs and duty charges due when the goods cross the border into the delivery country and contact customers to arrange necessary payment. Please note this is a new process for EU deliveries but has always been the case for international customers - it is very simple and we provide all the customs clearance information required.
Apr 13, 2021
COVID-19 Situation Update April 2021 OPEN FOR MAIL ORDER: We would like to inform all our customers that we are able to provide our full range of products and services. We have made some adjustments to how we work - noting current Government advice - and as a result we remain able and committed to meeting your requirements with our usual high level of service. Sales Counter: We are currently offering a Click and Collect service only, however we will re-open our sales counter fully on Wednesday the 14th April - DEBIT OR CREDIT CARD PAYMENT AT THE COUNTER PLEASE
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